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How to Communicate With Your Writer

Updated: Nov 16, 2016
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How To Communicate With Your Writer


A winning paper starts with your collaboration with the writer. One of the ruling principles of our service says that if you want to receive a quality paper – you ought to maintain contact with your writer.  Here are several options of how you can do it:


  • Your customized control panel. When placing your order you’re given the access to the custom control panel. The login is your e-mail address and the password is provided to you when you request it via a respective form. Log in and select the order you want to message your writer from, in the “Quick Action” menu select “Messages” and text your writer.


  • You can also use “One Touch Support Request” in your control panel.


  • E-mail, chat, phone or Skype. Our Support team is ready to help you 24/7! Ask them to follow up on your writer and check your order progress. 


When texting your writer, remember, that it is forbidden to include any of your personal information into your messages. All our writers work under the unique IDs and so do customers. We respect your privacy and guarantee that no personal data will be made public.


We are happy to assist you with your writing. Please, let us know if you still have any questions.


What happens to the essay once I have received it?
It's yours to do with as you wish. No-one else will ever get to see it, obviously apart from your writer, and if necessary the administrative staff (e.g. if there has been a problem with the order). Every single paper that we deliver has been custom written for one specific customer only, and it deals with that person's required topic and nothing else. We do not resell, publish, trade or display completed orders anywhere else at any time. You may regard it as yours in its entirety. We also do not make use of essay banks and pre-written essays; everything is written fresh for each new order. Our service is completely confidential and we regard our customers' right to privacy very highly.

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