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How to Communicate With Your Writer

Updated: Nov 16, 2016
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How To Communicate With Your Writer


A winning paper starts with your collaboration with the writer. One of the ruling principles of our service says that if you want to receive a quality paper – you ought to maintain contact with your writer.  Here are several options of how you can do it:


  • Your customized control panel. When placing your order you’re given the access to the custom control panel. The login is your e-mail address and the password is provided to you when you request it via a respective form. Log in and select the order you want to message your writer from, in the “Quick Action” menu select “Messages” and text your writer.


  • You can also use “One Touch Support Request” in your control panel.


  • E-mail, chat, phone or Skype. Our Support team is ready to help you 24/7! Ask them to follow up on your writer and check your order progress. 


When texting your writer, remember, that it is forbidden to include any of your personal information into your messages. All our writers work under the unique IDs and so do customers. We respect your privacy and guarantee that no personal data will be made public.


We are happy to assist you with your writing. Please, let us know if you still have any questions.


Do you have any special discounts?
Yes, we have an accumulative discount policy for returning customers, starting at 3% to 15% off every new order. Every new order you place counts towards the total ordered amount thus increasing the discount level. It means, that if you, for example, have $640 worth of orders (thus qualifying for 6% discount), the new order of $100 that you place will bring your totals to $740 and will be calculated at "7% off" rate.

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